Date: Feb 28, 2021

Authority and Responsibility

• Tod Dale has overall authority and responsibility for implementing the provisions of this CPP in our workplace.
• In addition, all managers and supervisors are responsible for implementing and maintaining the CPP in their assigned work areas and for ensuring employees receive answers to questions about the program in a language they understand.
• All employees are responsible for using safe work practices, following all directives, policies and procedures, and assisting in maintaining a safe work environment.

Identification and Evaluation of COVID-19 Hazards

We will implement the following in our workplace:

• Conduct workplace-specific evaluations using the Appendix A: Identification of COVID-19 Hazards form.
• Evaluate employees potential workplace exposures to all persons at, or who may enter, our workplace.
• Review applicable orders and general and industry-specific guidance from the State of California, Cal/OSHA, and the local health department related to COVID-19 hazards and prevention.
• Evaluate existing COVID-19 prevention controls in our workplace and the need for different or additional controls.
• Conduct periodic inspections using the Appendix B: COVID-19 Inspections form as needed to identify unhealthy conditions, work practices, and work procedures related to COVID-19 and to ensure compliance with our COVID-19 policies and procedures.

Employee participation

• Employees and their authorized employees representatives are encouraged to participate in the identification and evaluation of COVID-19 hazards by: See Appendix A and B below.

Employee screening

Individuals planning to enter the workplace shall self-screen prior to coming onsite and not to attempt to enter the workplace if any of the following are present:

• Symptoms of COVID-19
• Fever equal to or higher than 100.4oF*
• Are under evaluation for COVID-19 (for example, waiting for the results of a viral test to confirm infection)
• Have been diagnosed with COVID-19 and not yet cleared to discontinue isolation
• *A lower temperature threshold (e.g., 100.0oF) may be used, especially in healthcare settings

Correction of COVID-19 Hazards

• Unsafe or unhealthy work conditions, practices or procedures will be documented on the Appendix B: COVID-19 Inspections form, and corrected in a timely manner based on the severity of the hazards, as follows:
• We have instituted the controls identified in Appendix B. We will conduct hazard assessments in the workplace, and correct hazards in a timely manner when it learns of deficiencies through spot checks, complaints, referrals, or reports of positive COVID-19 case reports.

Control of COVID-19 Hazards

Physical Distancing

Where possible, we ensure at least six feet of physical distancing at all times in our workplace by:

• Reducing the number of persons in an area at one time, including visitors.
• Reference section 3205(c)(6) for details
• Individuals will be kept as far apart as possible when there are situations where six feet of physical distancing cannot be achieved.

Face Coverings

• We provide clean, undamaged face coverings and ensure they are properly worn by employees over the nose and mouth when indoors, and when outdoors and less than six feet away from another person and where required by orders from the California Department of Public Health (CDPH) or local health department.
• We provide all cloth face coverings to each employee. Additional face coverings are available upon request.
• Employees are responsible for the care and cleaning of their face coverings, and may wear other face coverings if the face coverings comply with the City of Fresno Health Order.
• Employees and non-employees observed to not be wearing a face covering appropriately will be asked to don one unless they have an exemption as described below. If they do not have access to a face covering, we will supply one to the employee or non-employee.

The following are exceptions to the use of face coverings in our workplace:

• When an employee is alone in a room.
• While eating and drinking at the workplace, provided employees are at least six feet apart and outside air supply to the area, if indoors, has been maximized to the extent possible.
• Employees who cannot wear face coverings due to a medical or mental health condition or disability, or who are hearing-impaired or communicating with a hearing-impaired person.
• Specific tasks that cannot feasibly be performed with a face covering, where employees will be kept at least six feet apart.
• Any employee not wearing a face covering, face shield with a drape or other effective alternative, or respiratory protection, for any reason, shall be at least six feet apart from all other persons unless the unmasked employee is tested at least twice weekly for COVID-19.

Engineering controls

We implement the following measures for situations where we cannot maintain at least six feet between individuals:

• Face coverings shall be worn.

Cleaning and disinfecting

We implement the following cleaning and disinfection measures for frequently touched surfaces:

• Frequency of disinfection shall be at least daily, except that personal equipment shall be disinfected before and after use.
• Should we have a COVID-19 case our technicians will not be allowed to work.

Shared tools, equipment and personal protective equipment (PPE)

• PPE must not be shared, e.g., gloves, goggles and face shields.
• Items that employees come in regular physical contact with, such as phones, headsets, desks, keyboards, writing materials, instruments and tools must also not be shared, to the extent feasible.
• Where there must be sharing, the items will be disinfected between uses by employees. Campus Facilities Services provides approved disinfectant solution and supplies for department and employee use.
• Sharing of vehicles will be minimized to the extent feasible, and high-touch points (for example, steering wheel, door handles, seat belt buckles, armrests, shifter, etc.) will be disinfected between users.

Hand sanitizing

In order to implement effective hand sanitizing procedures, we:

• Provide mobile hand washing facilities.
• Encourage and allow time for employee hand washing.
• Provide employees with an effective hand sanitizer
• Prohibit hand sanitizers that contain methanol (i.e. methyl alcohol).
• Encourage employees to wash their hands for at least 20 seconds each time.

Personal protective equipment (PPE) used to control employee's exposure to COVID-19

• We evaluate the need for PPE (such as gloves, goggles, and face shields) as required by CCR Title 8, section 3380, and provide such PPE as needed.
• When it comes to respiratory protection, we evaluate the need in accordance with CCR Title 8 section 5144 when the physical distancing requirements are not feasible or maintained.
• We provide and ensure use of eye protection and respiratory protection in accordance with section 5144 when employees are exposed to procedures that may aerosolize potentially infectious material such as saliva or respiratory tract fluids.

Investigating and Responding to COVID-19 Cases

This will be accomplished by using the Appendix C: Investigating COVID-19 Cases form.

Service Technicians who had potential COVID-19 exposure while at work will be:

• Offered COVID-19 testing at no cost during their working hours.
• The information on benefits described in Training and Instruction, and Exclusion of COVID-19 Cases, below, will be provided to them.

System for Communicating

Our goal is to ensure that we have effective two-way communication with our employees, in a form they can readily understand, and that it includes the following information:

• That employees can report symptoms and hazards without fear of reprisal.
• Employees shall report COVID-19 symptoms and possible hazards to Tod Dale at (559) 940-0890. The employee is advised to stay home and self-quarantine for 14 days and symptoms resolve.
• Employees report symptoms or positive test results to Tod Dale at (559) 940-0890
• Workplace hazards associated with COVID-19 can be reported to Tod Dale at (559) 940-0890
• Our procedures or policies for accommodating employees with medical or other conditions that put them at increased risk of severe COVID-19 illness.
• Where testing is not required, how employees can access COVID-19 testing. This may include testing by healthcare plan providers or local testing centers.
• In the event we are required to provide testing because of a job site exposure or outbreak, we will communicate the plan for providing testing and inform affected employees of the reason for the testing and the possible consequences of a positive test.
• Information about COVID-19 hazards employees (including other individuals in contact at the job site) may be exposed to, what is being done to control those hazards, and our COVID-19 policies and procedures.

Training and Instruction

We will provide effective training and instruction that includes:

• Our COVID-19 policies and procedures to protect employees from COVID-19 hazards.
• Information regarding COVID-19-related benefits to which the employee may be entitled under applicable federal, state, or local laws.
• The fact that:
• COVID-19 is an infectious disease that can be spread through the air.
• COVID-19 may be transmitted when a person touches a contaminated object and then touches their eyes, nose, or mouth.
• An infectious person may have no symptoms.
• Methods of physical distancing of at least six feet and the importance of combining physical distancing with the wearing of face coverings.
• The fact that particles containing the virus can travel more than six feet, especially indoors, so physical distancing must be combined with other controls, including face coverings and hand hygiene, to be effective.
• The importance of frequent hand washing with soap and water for at least 20 seconds and using hand sanitizer when employees do not have immediate access to a sink or hand washing facility, and that hand sanitizer does not work if the hands are soiled.
• Proper use of face coverings and the fact that face coverings are not respiratory protective equipment
• Face coverings are intended to primarily protect other individuals from the wearer of the face covering.
• COVID-19 symptoms, and the importance of obtaining a COVID-19 test and not coming to work if the employee has COVID-19 symptoms
• Appendix D: COVID-19 Training Roster will be used to document this training.

Exclusion of COVID-19 Cases

Where we have a COVID-19 case in our workplace, we will limit transmission by:

• We will provide effective training and instruction that includes:
• Our COVID-19 policies and procedures to protect employees from COVID-19 hazards.
• Ensuring that COVID-19 cases are excluded from the workplace until our return-to-work requirements are met.
• Excluding employees with COVID-19 exposure from the workplace for 14 days after the last known COVID-19 exposure to a COVID-19 case.
• Continuing and maintaining an employees earnings, seniority, and all other employee rights and benefits whenever we’ve demonstrated that the COVID-19 exposure is work related.
• Providing employees at the time of exclusion with information on available benefits.

Reporting, Recordkeeping, and Access

It is our policy to:

• Report information about COVID-19 cases at our workplace to the local health department (City of Fresno) whenever required by law, and provide any related information requested by the local health department.
• Report immediately to Cal/OSHA any COVID-19-related serious illnesses or death, as defined under CCR Title 8 section 330(h), of an employee occurring in our place of employment or in connection with any employment.
• Maintain records of the steps taken to implement our written COVID-19 Prevention Program in accordance with CCR Title 8 section 3203(b).
• Make our written COVID-19 Prevention Program available at the workplace to employees, authorized employee representatives, and to representatives of Cal/OSHA immediately upon request.
• Use the Appendix C: Investigating COVID-19 Cases to keep a record of and track all COVID-19 cases. The information will be made available to employees, authorized employee representatives, or as otherwise required by law, with personal identifying information removed.
• Clovis Plumbing Services will maintain a record of all case reports.
• Clovis Plumbing Services will notify all employees of positive COVID-19 case reports at our workplace via email listing the locations and date of knowledge when a positive test is known. Positive COVID-19 case reports will be communicated within 1 business day

Return-to-Work Criteria

• COVID-19 cases with COVID-19 symptoms will not return to work until all the following have occurred:
• At least 24 hours have passed since a fever of 100.4 or higher has resolved without the use of fever-reducing medications.
• COVID-19 symptoms have improved.
• At least 10 days have passed since COVID-19 symptoms first appeared.
• COVID-19 cases who tested positive but never developed COVID-19 symptoms will not return to work until a minimum of 10 days have passed since the date of specimen collection of their first positive COVID-19 test.
• A negative COVID-19 test will not be required for an employee to return to work.
• If an order to isolate or quarantine an employee is issued by a local or state health official, the employee will not return to work until the period of isolation or quarantine is completed or the order is lifted. If no period was specified, then the period will be 10 days from the time the order to isolate was effective, or 14 days from the time the order to quarantine was effective.

This COVID-19 Prevention Program is formally approved by the Owner, Tod Dale, on February 28, 2021

Appendix A: Identification of COVID-19 Hazards

Date: Daily per job

Name of person conducting the inspection: Tod Dale
Name of employee that participated: Christian Dale

• All persons, regardless of symptoms or negative COVID-19 test results, will be considered potentially infectious. Particular attention will be paid to areas where people may congregate or come in contact with one another, regardless of whether employees are performing an assigned work task or not. For example: meetings, entrances, bathrooms, hallways, aisles, walkways, elevators, break or eating areas, cool-down areas, and waiting areas.
• Evaluation of potential workplace exposure will be to all persons at the workplace or who may enter the workplace, including coworkers, employees of other entities, members of the public, customers or clients, and independent contractors. We will consider how employees and other persons enter, leave, and travel through the workplace, in addition to addressing fixed work locations.

Appendix B: COVID-19 Site Inspections

Date: Daily per job

Name of person conducting the inspection: Tod Dale
Name of employee that participated: Christian Dale

Engineering Controls

• In the in-home environment, utilize closed doors and walls as physical barriers to separate workers from any individuals under voluntary or required self-quarantine or isolation or who are experiencing signs and/or symptoms consistent with COVID-19.
• Employers and workers may also be able to use plastic sheeting when workers need to occupy specific areas of a home for an extended period that are also occupied by such potentially infectious individuals.

Administrative Controls

Administrative controls should ensure and reflect that:

• Employers are aware of the local, state, and federal guidance regarding COVID-19, and have educated themselves and their employees on the spread of the disease in the geographic areas they serve.
• Employers are screening calls at the point of scheduling to assess potential exposures and circumstances in the home, to the extent possible, before worker entry.
• Below are questions for screening work assignments before sending a worker on a service call. Please be advised that some of these are sensitive and personal questions and should be prefaced with an explanation that they are only being asked to protect workers and minimize the spread of COVID-19.

Screening Questions and Recommended Action

1. Is the work urgent or an emergency?

• If yes, proceed with a hazard assessment to determine how best to proceed while minimizing exposure for the worker. Other questions in this table (i.e., Question 3 onward) can help guide hazard assessment efforts.

2. Is the work routine preventive maintenance or other work that can be postponed until a later time?

• If yes, the work is elective (i.e., not an emergency), consider postponing the work and not entering the dwelling until the COVID-19 pandemic ends.

3. If the work is determined to be urgent or emergency work, ask if there are any individuals in the home under either voluntary or required self-quarantine or isolation due to COVID-19?

• Closely follow recommended infection prevention measures in the sections on Engineering Controls, Administrative Controls, Safe Work Practices, and PPE.

4. If the work is determined to be urgent or emergency work, ask if there are any individuals in the house suffering flu-like symptoms? If so, will they be directly interacting with the service representative?

• Closely follow recommended infection prevention measures in the sections on Engineering Controls, Administrative Controls, Safe Work Practices, and PPE.

5. Following routine practice, ask for the address for the service call. Consider whether the home is located in an area where there is ongoing community transmission of COVID-19.

• Employers may consider advising service workers to discontinue service if the home is located in an area where there is ongoing community transmission of COVID-19 and if the worker or employer is concerned about health and safety on the job.

Employers should train in-home service workers on:

• The signs and symptoms of COVID-19 and an explanation of how the disease is spread.
• All policies and procedures that are applicable to the employee’s duties. It is helpful to provide employees with a written copy of those standard operating procedures (SOPs).
• Information on appropriate social distancing and personal hygiene practices, including:
• Maintain a distance of at least 6 feet from customers and other individuals, whenever possible.
• Appropriate cleaning practices (i.e., wash hands frequently with soap and water for at least 20 seconds, or, if not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol; sanitize all surfaces workers will touch).
• The proper way to cover coughs and sneezes in accordance with CDC recommendations (i.e., sneezing or coughing into a disposable tissue or rag, or into the elbow crease).
• Alternatives to shaking hands upon entry, and the importance of workers not touching their own faces (mouth, nose, eyes).
• The types, proper use, limitations, location, handling, decontamination, removal, and disposal of any PPE being used.

Employers should also implement SOPs and employee training to ensure that, before entry into home environments, workers:

• Request that any individuals under voluntary or required self-quarantine or isolation or who are experiencing signs and/or symptoms of COVID-19 remain physically separated from the worker (e.g., request that the sick person go into a different room, level of the home, or outside if weather and applicable emergency orders permit), if possible, and communicate remotely with the worker (e.g., by cell phone, through internet-based payments and electronic signature or confirmation that work was completed).
• Ask individuals in the home to cover coughs and sneezes.
• Employers may consider advising service workers to discontinue the service if the quarantined/isolated individual(s) do not comply with the above requests (e.g., not remaining at least 6 feet away, not covering their coughs and sneezes).
• Request that shared spaces in the home have good air flow, such as by turning on an air conditioner or opening windows, weather permitting, consistent with CDC recommended precautions for people in households.

Safe Work Practices

• It is recommended, in all cases, that employers equip workers with gloves and provide disinfectants and sanitizers that workers can use to wipe surfaces or equipment that they touch, including any shared pens or styluses. As mentioned above, workers should avoid shaking hands with occupants of homes upon arrival or entry.
• Workers should avoid touching their faces, including their eyes, noses, and mouths, particularly until after they have thoroughly washed their hands upon completing work and/or removing PPE.
• If permitted under employer policies, stop work and leave unsafe work environments, especially if you cannot maintain a safe distance from individuals in the home who are under voluntary or required self-quarantine or isolation, or who are experiencing signs and/or symptoms of COVID-19.
• Encourage payment by electronic means or over the phone rather than handling credit cards, debit cards, or cash.

Appendix C: Investigating COVID-19 Cases

• All personal identifying information of COVID-19 cases or symptoms will be kept confidential. All COVID-19 testing or related medical services provided by us will be provided in a manner that ensures the confidentiality of employees, with the exception of unredacted information on COVID-19 cases that will be provided immediately upon request to the local health department, CDPH, Cal/OSHA, the National Institute for Occupational Safety and Health (NIOSH), or as otherwise required by law.
• All employees medical records will also be kept confidential and not disclosed or reported without the employee's express written consent to any person within or outside the workplace, with the following exceptions: (1) Unredacted medical records provided to the local health department, CDPH, Cal/OSHA, NIOSH, or as otherwise required by law immediately upon request; and (2) Records that do not contain individually identifiable medical information or from which individually identifiable medical information has been removed.

When an employee tests positive for COVID-19, the following procedure is followed:

• Employee tests and finds a positive result
• The owner is notified and the procedures regarding contact tracing are initiated;
• Those known to have been in contact with the positive individual are contacted as part of the contact tracing protocols;
• When the origin of contraction of the virus is known to be the place of employment, an Employer's First Report (EFR) is filed.
• When the origin of contraction of the virus is unknown or suspected to be someplace other than work, no EFR is entered. The individual is advised of their right to file a claim should they later come to realize that they indeed were exposed to, or contracted, the virus at work or during the commission of work duties.
• Those who are positive or suspect that they have been in contact with someone who is positive should contact Tod Dale at (559) 940-0890.
• Those supervisors who are directly informed by an employee of any work related injury or illness, COVID-19 included, may enter an EFR.

We collect information on reports of positive COVID-19 cases. This includes the following information:

• Where the infected person worked during the infectious period
• The last date the person was at the workplace
• The infectious period as it relates to potential exposure of others
• The date the person was tested for COVID-19, or became symptomatic
• The date the person's positive test result was obtained
• If the infection was acquired in the course of work, or contracted outside of work
• We investigate incidents of workplace exposure through an interview with the appropriate supervisor with workplace oversight responsibilities to determine what workplace conditions could have contributed to the exposure, and any corrective actions required.
• We will notify Cal/OSHA in the event of a serious employee illness or fatality per established protocols.
• The supervisor of an employee who tests positive for COVID-19, with the presumption of a workplace exposure, shall file an EFR with subsequent supervisor investigation into initial causes, contributing factors, and preventative actions. This is the same process currently followed for other occupational injuries and illnesses.
• If an employee becomes infected outside of work, an EFR is not filed, but the Clovis Plumbing Services still has an obligation to report a positive case in the workplace. We investigate reports of positive COVID-19 cases in the workplace, regardless of how the infection occurred.

Appendix D: COVID-19 Training Roster

Training rosters are maintained for employees. Training records are available upon request.

Multiple COVID-19 Infections and COVID-19 Outbreaks

• Our workplace has not been identified by a local health department as the location of a COVID-19 outbreak.
• In the event that 3 or more positive COVID-19 cases are identified in the same worksite within a 14-day period, the following actions will be taken.
• This section of CPP will stay in effect until there are no new COVID-19 cases detected in a workplace for a 14-day period.

COVID-19 Testing

• We will provide COVID-19 testing to all employees in our exposed workplace except for employees who were not present during the period of an outbreak identified by a local health department or the relevant 14-day period. COVID-19 testing will be provided at no cost to employees during employees working hours.
• COVID-19 testing consists of the following:
• All employees in our exposed workplace will be immediately tested and then tested again one week later. Negative COVID-19 test results of employees with COVID-19 exposure will not impact the duration of any quarantine period required by, or orders issued by, the local health department.
• After the first two COVID-19 tests, we will continue to provide COVID-19 testing of employees who remain at the workplace at least once per week, or more frequently if recommended by the local health department, until there are no new COVID-19 cases detected in our workplace for a 14-day period.
• We will provide additional testing when deemed necessary by Cal/OSHA.

Exclusion of COVID-19 cases

We will ensure COVID-19 cases and employees who had COVID-19 exposure are excluded from the workplace in accordance with our CPP Exclusion of COVID-19 Cases and Return to Work Criteria requirements, and local health officer orders if applicable.

Investigation of workplace COVID-19 illness

We will immediately investigate and determine possible workplace-related factors that contributed to the COVID-19 outbreak in accordance with our CPP Investigating and Responding to COVID-19 Cases.

COVID-19 investigation, review and hazard correction

In addition to our CPP Identification and Evaluation of COVID-19 Hazards and Correction of COVID-19 Hazards, we will immediately perform a review of potentially relevant COVID-19 policies, procedures, and controls and implement changes as needed to prevent further spread of COVID-19.

The investigation and review will be documented and include:

• Our leave policies and practices and whether employees are discouraged from remaining home when sick.
• Our COVID-19 testing policies.
• Lack of physical distancing.

Updating the review:

• Every thirty days that the outbreak continues.
• In response to new information or to new or previously unrecognized COVID-19 hazards.
• When otherwise necessary.

Implementing changes to reduce the transmission of COVID-19 based on the investigation and review. We will consider:

• Increasing outdoor air supply when work is done indoors.
• Increasing physical distancing as much as possible.
• Respiratory protection.

Notifications to the local health department

• Immediately, but no longer than 48 hours after learning of three or more COVID-19 cases in our workplace, we will contact the local health department for guidance on preventing the further spread of COVID-19 within the workplace.
• We will provide to the City of Fresno health department the total number of COVID-19 cases and for each COVID-19 case, the name, contact information, occupation, workplace location, business address, the hospitalization and/or fatality status, and North American Industry Classification System code of the workplace of the COVID-19 case, and any other information requested by the local health department.
• We will continue to give notice to the local health department of any subsequent COVID-19 cases at our workplace.

Major COVID-19 Outbreaks

In the event there are 20 or more COVID-19 cases in the same workplace within a 30-day period, the following actions will be taken.

This section of CPP will stay in effect until there are no new COVID-19 cases detected in our workplace for a 14-day period.

COVID-19 testing

We will provide twice a week COVID-19 testing, or more frequently if recommended by the local health department, to all employees present at our exposed workplace during the relevant 30-day period(s) and who remain at the workplace. COVID-19 testing will be provided at no cost to employees during employees working hours.

Exclusion of COVID-19 cases

We will ensure COVID-19 cases and employees with COVID-19 exposure are excluded from the workplace in accordance with our CPP Exclusion of COVID-19 Cases and Return to Work Criteria, and any relevant local health department orders.

Investigation of workplace COVID-19 illnesses

We will comply with the requirements of our CPP Investigating and Responding to COVID-19 Cases.

COVID-19 hazard correction

In addition to the requirements of our CPP Correction of COVID-19 Hazards, we will take the following actions:

• We will determine the need for a respiratory protection program or changes to an existing respiratory protection program under CCR Title 8 section 5144.
• We will evaluate whether to halt some or all operations at the job site until COVID-19 hazards have been corrected
• Implement any other control measures deemed necessary by Cal/OSHA.

Notifications to the local health department

We will comply with the requirements of our Multiple COVID-19 Infections and COVID-19 Outbreaks-Notifications to the Local Health Department.

COVID-19 Prevention in Employer-Provided Housing

• We do not have workers in employer-provided housing..

COVID-19 Prevention in Employer-Provided Transportation to and from Work

We will prioritize shared transportation assignments in the following order:

• Employees residing in the same housing unit will be transported in the same vehicle.
• Employees working in the same crew or worksite will be transported in the same vehicle.
• Employees who do not share the same household, work crew or worksite will be transported in the same vehicle only when no other transportation alternatives are possible.

Physical distancing and face coverings

We will ensure that the:

• Physical distancing and face covering requirements of our CPP Physical Distancing and Face Coverings are followed for employees waiting for transportation.
• Vehicle operator and any passengers are separated by at least three feet in all directions during the operation of the vehicle, regardless of the vehicle's normal capacity. Vehicle operator and any passengers are provided and wear a face covering in the vehicle as required by our CPP Face Coverings.

Screening

We will develop, implement, and maintain effective procedures for screening and excluding drivers and riders with COVID-19 symptoms prior to boarding shared transportation.

Cleaning and disinfecting

We will ensure that:

• All high-contact surfaces (door handles, seatbelt buckles, armrests, etc.) used by passengers are cleaned and disinfected before each trip.
• All high-contact surfaces used by drivers, such as the steering wheel, armrests, seatbelt buckles, door handles and shifter, are cleaned and disinfected between different drivers.
• We provide sanitizing materials, training on how to use them properly, and ensure they are kept in adequate supply.

Ventilation

We will ensure that vehicle windows are kept open, and the ventilation system set to maximize outdoor air and not set to recirculate air. Windows do not have to be kept open if one or more of the following conditions exist:

• The vehicle has functioning air conditioning in use and the outside temperature is greater than 90 degrees Fahrenheit.
• The vehicle has functioning heating in use and the outside temperature is less than 60 degrees Fahrenheit.
• Protection is needed from weather conditions, such as rain or snow.
• The vehicle has a cabin air filter in use and the U.S. EPA Air Quality Index for any pollutant is greater than 100.

Hand hygiene

We will provide hand sanitizer in each vehicle and ensure that all drivers and riders sanitize their hands before entering and exiting the vehicle. Hand sanitizers with methyl alcohol are prohibited.